TSC5/Ranger5 Critical Update For Battery Charging Issue

Trimble has issued a critical operating system update for all TSC5/Ranger 5 data collectors.  This update prevents a battery charge failure issue in most TSC5’s and Ranger 5’s. This operating system update (v02.04.03) also includes an August 2023 Android security patch.

Delaying this critical update may result in a TSC5 experiencing a battery charge failure.

Once this failure occurs, a TSC5 / Ranger 5 will have to be submitted to a Seiler Service Repair Center.  The OS update does not fix this condition once it occurs.

Many TSC5’s and Ranger 5’s will prompt their users to update via Android notifications.  Tapping on the notification should bring users to the screen shown below.  The update can also be forced by going into the Settings/System/System Update menu.

Please contact the Seiler tech support team with any questions. We can be reached at 844-266-7266 or [email protected]. This allows us to better serve you and will allow your request to be quickly resolved by one of our many experts.

 

 

 

 

 

 

 

 

 

Notice effective as of 28, August, 2023- Trimble Geospatial